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Privacy Policy

Last Updated: February 26, 2025

At Kukino Ltd, we value your privacy and are committed to protecting the personal information you share with us through Totus (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect minimal information necessary to provide the Service and communicate with you when needed. Specifically:

  • 1.1 Login Information: When you log in, we send you an email with a secure link. We collect your email address to facilitate this process.
  • 1.2 Basic Contact Details: You may provide basic details, such as your name and email address, so we can contact you if necessary (e.g., for account issues, service updates, or billing matters).
  • 1.3 Website Usage (Analytics): If you visit our website, we may collect basic analytics data, such as your IP address, browser type, or page visits, using minimal tools to understand how our site is used and improve it. We do not use this data to track you individually or share it for marketing purposes.
  • 1.4 Usage Data: We may automatically collect limited technical data, such as your IP address, device type, or API usage patterns, to operate and maintain the Service.

We do not collect more information than is essential for these purposes.

2. How We Use Your Information

We use your information solely to provide and support the Service. This includes:

  • Sending you login links to access your account.
  • Contacting you if necessary (e.g., to resolve account issues, respond to your inquiries, or notify you of service changes).
  • Monitoring and improving the Service’s performance and security (e.g., analyzing usage patterns to prevent abuse).

We do not use your information for marketing, profiling, or any purpose unrelated to delivering the Service.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited cases:

  • Service Providers: We may use trusted third-party providers (e.g., email services, hosting providers) to help us operate the Service. These providers are bound by strict agreements to protect your data and use it only on our behalf.
  • AI Providers: To provide the Service, we may share some data with AI providers for processing. These providers have their own privacy policies, which may apply to the data they receive, and we encourage you to review them.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or government request.
  • Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users or others (e.g., to investigate fraud or security threats).

4. Data Storage and Security

We store your information securely and retain it only as long as necessary to provide the Service or comply with legal obligations. In most cases, and for nearly all data, we do not store your information at all; instead, we use it transiently to deliver the Service (e.g., processing a login request or API call) and then discard it, except in rare cases where retention is required (e.g., for billing or legal purposes). We use industry-standard measures (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or misuse during its brief use. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have control over your information:

  • Access and Update: You can review or update your contact details through your account settings.
  • Account Deletion: You may delete your account at any time via the Service’s account management tools. Upon deletion, we will remove your personal information, except where we must retain it for legal reasons.
  • Contact Us: If you have questions about your data, reach out to us at sA4uA4pA4pA4oA4rA4tA4@A4gA4oA4tA4oA4tA4uA4sA4.A4cA4oA4mA4

6. Children’s Privacy

The Service is not intended for individuals under 18, and we do not knowingly collect personal information from children. If a child under 18 uses the Service and submits their data (e.g., through API usage), we will take steps to delete it promptly upon discovery, unless required to retain it by law. If you are a parent or guardian and believe your child has provided us with their information, please contact us immediately so we can remove it.

7. International Users

The Service is operated from Panama. If you use the Service from outside this region, your information may be transferred to and processed in Europe, the United States, and other countries where we utilize data centers. By using the Service, you consent to this transfer.

8. Changes to This Privacy Policy

We may update this Privacy Policy as needed. We will notify you of significant changes via email or through the Service. Your continued use of the Service after such changes means you accept the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your information, please contact us at:

  • By Email: sA4uA4pA4pA4oA4rA4tA4@A4gA4oA4tA4oA4tA4uA4sA4.A4cA4oA4mA4
  • By the Service Console: via its contact form (preferred method)
  • By Post: Unit 81128, PO Box 7169, Poole, BH15 9EL, United Kingdom